Items can be returned in their original and resalable condition within 28 days of receiving your order. We can offer you an exchange or a refund for any product properly returned by you in accordance with the terms of this returns policy excluding:
A) Original delivery charges
B) Returns delivery charges
Please note: Returns will be processed within 7 days from the date of receiving the return. If the item has been discounted you will be refunded only the discounted price.
EXCLUSIONSItems purchased online cannot be refunded or exchanged in store.
HOW TO RETURN:
1. Pack up your order in the original and resealable condition
2. On the front of your parcel, write:
Bearing Gifts Troon
38 Church St, Troon, KA10 6AU
3. Take your parcel to your local Post Office and send it back with your chosen return service.
4. Ask for a certificate of postage from the Post Office if you’re not already given one.
You will be responsible for paying postage costs associated with returns under this policy. We will not be responsible for any items not reaching us.
If any of your items are faulty/poor quality, we will refund the return postage costs.